Parts Manager Peterbilt Red Deer

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Peterbilt Red Deer

Parts Manager

Peterbilt Red Deer

Peterbilt Red Deer is a successful, longstanding, Peterbilt dealership. Operating as of four Peterbilt Southern Alberta branches, Peterbilt Red Deer leads by example. We are proud of our history and excitedly optimistic about our future.

We are currently looking to fill the role of Parts Manager for our Red Deer branch. This is a challenging role requiring experience managing inventory, finances, vendors, customer interactions, employees, budgets, marketing, and merchandising. The role also requires technical parts knowledge. Above all we are looking for an enthusiastic, positive individual who can lead the Red Deer parts staff through continued improvements to serve our customers better.

This individual would report to the Director of Parts and Service and would have a pivotal role in helping shape the future of our dealership.

Here is what we offer to the right candidate:

  • A competitive pay scale supplemented with an incentive program based on experience
  • An exemplary health, dental and optical benefits package
  • Life and Disability Insurance
  • Access to an Employee Assistance Program
  • Pension Plan
  • Professional Work environment
  • A product that you can be proud of
  • Paccar Corporate training and conferences

The perfect candidate will have a generous combination of the following:

  • Strong knowledge of the parts trade (Heavy Duty Truck Preferred)
  • Sales and marketing expertise
  • At least five years of experience managing people, finances, and inventory
  • Budgeting/forecasting experience
  • Technical training in Parts (Journeyman)
  • Diploma or Degree in Business or Supply Chain Management
  • A Passion for Customer Service
  • Strong (proficient) systems knowledge (CDK, Microsoft Office, Outlook, etc.)
  • Paccar dealership experience
  • Experience collaborating with other departments
  • The ability to understand and execute corporate goals and direction
  • A ‘Capacity for Change’ in anticipating and adapting to changing business conditions and continuous growth
  • Proven ability to coach, mentor and develop a team, through setting expectations, communication, coaching, feedback and ongoing support
  • Firm understanding of inventory including; purchasing, efficient inventory management, and implementation of processes.
  • Exceptional communication skills
  • Excellent organizational skills
  • Attention to detail
  • Able to meet deadlines


If this is an opportunity that you are interested in please forward your resume to:


Here are more details regarding the position:

It is the role of a Parts Manager with Peterbilt Southern Alberta to direct and control all activities in the Parts Department to ensure the overall growth and profitability of the department. The results will be measured against objectives provided by the company.

The Parts Manager must be able to understand and oversee the following areas:

Inventory Management


  1. Accurate costing
  2. Proper paperwork processing
  3. Proper handling of returns, write offs, inventory adjustments etc.
  4. Counter staff training
  5. PO management
  6. Accurate recording of discrepancies
  7. Attention to details in invoicing, PO processing, and payroll submission
  8. Able to meet Accounting and HR deadlines



  1. Bin maintenance
  2. Cycle Counts
  3. Core Management
  4. Customer return processes
  5. Counter billing procedures
  6. Special order management
  7. Tracking of open special orders, work orders, and invoices
  8. Tracking of negative on hand quantities
  9. Tracking of local purchases



  1. Inventory efficiency
  2. Management of inventory obsolescence
  3. Scrap recommendations
  4. Parameter maintenance


Vendor Management

  1. Have a good working relationship with vendors and vendor representatives
  2. Launch of new products and marketing programs
  3. Be aware of freight minimums, quantity cost breaks and alternate vendors
  4. Follow vendor return and scrap requirements
  5. Work with vendors to offer staff training and incentives
  6. Negotiate pricing, programs and warranty/goodwill with the vendors


Customer Management

The Parts Manager is responsible to ensure a positive customer experience through overseeing:

  1. Counter and Outside Sales staff
  2. Showroom merchandising, cleanliness, signage, and displays
  3. Flyers and other marketing materials
  4. Customer conflict resolution
  5. Promo items and goodwill gifts
  6. Customer visits
  7. Relationship building
  8. Collaborate with other departments to provide an exemplary customer experience throughout every dealership interaction
  9. Community initiatives
  10. Conflict management


Expense Management

Must be able to budget for and control expenses such as:

  1. Staffing expenses
  2. Freight
  3. Facility maintenance
  4. Truck and equipment maintenance
  5. Inventory obsolesce and adjustments
  6. Goodwill and policy payments
  7. Inventory shrinkage


Human Resource Management

  1. Proper hiring, correction, and termination of staff
  2. Staff training and development
  3. Submission of payroll, payroll forms and other required documentation
  4. Scheduling of staff
  5. Apprenticeship maintenance
  6. Providing a positive workplace
  7. Conflict resolution
  8. Team building


Disclaimer: While we thank all applicants for applying, only those chosen for an interview will be contacted for further discussions. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To apply for this job email your details to

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